FCC Approves Safe Harbor “Labels” for Broadband Provider Service-Related Disclosures

The Commission released a Public Notice this week announcing new broadband labels (fixed broadband label and mobile broadband label) to provide consumers of mobile and fixed broadband Internet service with information about price and performance.  The labels will not be mandatory, but are recommended by the Commission and will serve as a “safe harbor” to meet the requirements of the FCC’s Open Internet transparency rules.  The broadband labels include:
  • Price: Price points, including charges such as overage, equipment, early termination and administrative fees.
  • Data Allowances: including information about additional charges or slowed data speeds resulting from overages.
  • Performance: Broadband speed and other performance metrics.

Providers may choose to begin using the labels at any time.  However, the labels will not officially act as a safe harbor until the Office of Management and Budget gives final approval of the enhancements to the transparency rule adopted in the 2015 Open Internet Order.

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